Privacy Policy

Scope of this policy

This Privacy Policy applies to trioprod.com, inquiries sent to TrioProd, and business relationships with TrioProd as a SaaS factory. It does not automatically apply to every SaaS product, app, platform, or customer-facing service that TrioProd creates, owns, operates, or helps launch.

Product-specific privacy policies

Each SaaS product may collect different account, billing, usage, support, analytics, AI, or workflow data depending on what that product does. Products such as Babika.ai may publish their own Privacy Policy, Terms, refund rules, data processing terms, and product-specific notices. If a product has its own policy, that product policy controls the product experience.

Information we collect

When you visit trioprod.com, contact us, book a call, or work with us through TrioProd directly, we may collect information you provide and limited technical information generated by your visit.

• Contact details such as name, email address, company name, role, phone number, and social or website links you choose to share.
• Project and business information such as SaaS ideas, product goals, technical requirements, budget ranges, timelines, files, notes, and messages.
• Billing and transaction information needed to prepare invoices, process payments, manage refunds, and maintain accounting records.
• Technical and usage information such as IP address, browser type, device type, pages visited, referring pages, timestamps, and general analytics data.
• Information from third-party tools you use to communicate with us, such as email, meeting tools, forms, messaging platforms, repositories, or payment providers.

How we use information

• Respond to inquiries, schedule calls, prepare proposals, and communicate about services.
• Plan, design, build, deploy, support, and improve SaaS products, AI integrations, websites, CMS implementations, and related digital systems.
• Process payments, issue invoices, handle refunds where applicable, and comply with tax, accounting, legal, and security obligations.
• Improve our website, understand service demand, maintain security, detect abuse, and measure marketing performance.
• Send service-related updates or business communications when there is a legitimate relationship or you have asked to receive them.

How information is stored and protected

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, or disclosure. No internet-based service can be guaranteed to be completely secure, but we work to limit access to people and providers who need it for business purposes.

When information is shared

We do not sell personal information. We may share information with trusted service providers that help us operate the business, build and operate SaaS products, host systems, process payments, manage analytics, communicate with clients, or comply with legal requirements.

• Examples include hosting providers, analytics tools, payment processors, email and meeting platforms, CRM or project management tools, accounting tools, and professional advisers.
• We may disclose information if required by law, to protect our rights, to prevent fraud or abuse, or during a business transfer such as a merger, acquisition, or restructuring.

Cookies and analytics

Our website may use cookies, pixels, analytics, or similar technologies to keep the site functional, understand traffic, improve performance, and measure campaigns. You can usually manage cookies through your browser settings.

Your choices

You may ask us to access, correct, delete, or limit the personal information we hold about you, subject to legal, contractual, security, and accounting requirements. You may also opt out of non-essential marketing communications.

Contact

For questions about this policy, contact TRIOPROD at hey@trioprod.com.